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- Re: HP True vision hd inbuild camera issue.
Create an account on the HP Community to personalize your profile and ask a question
08-29-2020 11:51 AM
When I use the HP true vision hd inbuilt camera for my online classes that time my lecture and my friends are unable to see my face clearly, (because they are telling my camera is blurred). How can I adjust the clear image for my inbuilt hp true vision camera.
(Note : I checked all the drivers and bios from HP support assistant software , but nothing available for new drivers or bios updates for my HP true vision hd).
Solved! Go to Solution.
Accepted Solutions
09-02-2020 09:39 AM - last edited on 10-31-2023 11:47 AM by SofiaML
You can use the Youcam software to test the webcam.
Refer to the below article for complete details.
https://support.hp.com/hr-en/document/c01414839
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
09-01-2020 08:42 AM
I reviewed your post and I understand that you are facing issues with the webcam image quality.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the below steps and check if it helps.
- Make sure your video recording environment has good lighting.
- Change the image quality, brightness, contrast, and other adjustments in the webcam software.
To resolve problems with choppy playback, take the following actions:
- Reduce the size of the video image in the webcam software.
- Use a high-speed internet connection.
- Do not use other high-speed USB devices while using the webcam.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
09-02-2020 09:39 AM - last edited on 10-31-2023 11:47 AM by SofiaML
You can use the Youcam software to test the webcam.
Refer to the below article for complete details.
https://support.hp.com/hr-en/document/c01414839
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
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