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‎04-24-2021 01:28 AM - edited ‎04-24-2021 01:30 AM

HP Recommended
Product: HP Envy
Operating System: Microsoft Windows 10 (64-bit)

New EnvyNew EnvyOld EnvyOld Envy

 

What is going on with HP's design team. I have just purchased a new Envy (pic1) and the keyboard is awful in numerous ways. It is allegedly a UK standard keyboard but it has a single height Enter key and the backslash is in completely the wrong place and requires two key presses. What's worse is some genius thought it was a great idea to put the power key next to the delete and backspace keys! I can't think of worse design and HP have lost me as a customer. Please feed back to your design team that the keyboard is a massive step back from the previous Envy series in pic 2.

3 REPLIES 3

‎04-24-2021 01:46 AM - edited ‎04-24-2021 02:32 AM

HP Recommended

aTT0hQWwNqPEjeWhat is going on with HP's design team. I have just purchased a new Envy (pic2) and the keyboard is awful in numerous ways. It is allegedly a UK standard keyboard but it has a single height Enter key and the backslash is in completely the wrong place and requires two key presses. What's worse is some genius thought it was a great idea to put the power key next to the delete and backspace keys! I can't think of worse design and HP have lost me as a customer. Please feed back to your design team that the keyboard is a massive step back from the previous Envy series in pic 1.

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‎04-24-2021 07:13 AM

HP Recommended

We are merely end users who have no channel to the design team. My immediate reaction is that it looks like a hybrid us/uk layout maybe HP is trying to make the British and Americans no longer separated by a common language. 

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‎04-27-2021 09:17 AM

HP Recommended

Hi @PCDeveloper,

 

I'd like to help!

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

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