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‎01-17-2022 06:10 AM

HP Recommended
Product: HP USB-C/A Universal Dock G2

I received a dock from an Amazon seller.  The model on the dock is correct with "HP USB-C/A Universal Dock G2" but the part number I cannot find anywhere either by google or HP support.  The Part number marked on the dock is:

 

P/N: 5YH41AV#ABA

 

Any ideas why this can't be found on HP's site?  

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-17-2022 01:29 PM

HP Recommended

@jsclifton 

 

It is on the following link

 

        https://partsurfer.hp.com/Search.aspx?searchText=5YH41AV

 

#xxx is for country code, in this case #AAA is for The US, #ABG is for Australia.

 

Note: Probably HP changed the code recently to confuse confuse, its code on other document is 5TW13AA.

 

        https://partsurfer.hp.com/Search.aspx?searchText=5TW13AA

 

Regards.

BH
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2

‎01-17-2022 01:29 PM

HP Recommended

@jsclifton 

 

It is on the following link

 

        https://partsurfer.hp.com/Search.aspx?searchText=5YH41AV

 

#xxx is for country code, in this case #AAA is for The US, #ABG is for Australia.

 

Note: Probably HP changed the code recently to confuse confuse, its code on other document is 5TW13AA.

 

        https://partsurfer.hp.com/Search.aspx?searchText=5TW13AA

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
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‎01-19-2022 07:15 AM

HP Recommended

Super helpful response.  Thank you so much for the links.

 

Jason

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