HP Victus 15-fa0031dx Power Brick Gets Very Hot

[GlobalTV123]

My friend just purchased a HP Victus 15-fa0031dx Notebook.  It was new and still in the box.  When the notebook was first plugged in to charge the battery a little we noticed the power brick got very, very hot quickly and stayed that way while plugged in.  Since I knew that on a new notebooks, you will have to update all the drivers and Window 11 updates.  So we updated everything and the issue still continues.  It gets so hot that it is almost too hot to touch.  Need help.

[Rainbow23]

Hi @GlobalTV123,

Welcome to the HP Support Community. It is a great way to post questions and find resolutions by working with specialists in the HP community.

This could be a hardware issue with the unit and may need repair. We need to provide the solution to this issue in a private message as this information cannot be shared on a public post.

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