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Hello dear Community!
I have a question for you and hope you can help me.
I have an HP Victus 16 gaming laptop. My question relates to the 230-watt power supply, or more specifically,
the power plug that plugs into the power supply from the wall outlet.
Down below are pictures of the connection.
Unfortunately, I am not able to upload a video here.
You can move the plug up and down in the power supply, even though it's fully inserted.
You have to use quite a bit of force to plug it in, and it's actually firmly seated and doesn't slip out on its own.
I can't see any damage to either the plug or the power supply; visually, everything looks fine.
However, you can move the plug up and down a few millimeters vertically. It doesn't move horizontally, though.
Does anyone have experience with this and can tell me if this is normal?
If this isn't normal, what can I do?
Thank you very much!
Best regards,
Alarion
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