HP Victus Camera Not Working After SSD Replacement and Fresh Windows Installation

[alpandac]

Hello,
I am using an HP Victus 15 laptop. I recently replaced my SSD and performed a clean installation of Windows. Everything seemed to be working fine, but I noticed that my camera is not functioning. When I try to open the camera, the indicator light turns on for about one second and then turns off. The camera does not work at all.

I have already tried updating the camera driver, uninstalling it, and reinstalling it, but the issue still persists.

For reference, I am currently running Windows 11 24H2

Could you please help me resolve this issue?

Thank you in advance.

[zoey7886]

@alpandac, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Camera Issues After SSD Replacement and Windows Installation on HP Victus! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your camera is not working after replacing the SSD and installing a fresh version of Windows, there are several steps you can take to troubleshoot and resolve the issue:

Check Camera Privacy Settings: Ensure that your camera is enabled in Windows privacy settings.

• Go to Settings > Privacy & security > Camera.
• Make sure that camera access is enabled for your device and for the applications that need to use the camera.

Confirm Correct Drivers: Verify that the correct drivers are installed for your camera.

• Open Device Manager.
• Locate your camera under Imaging devices.
• Right-click the camera and select Update driver. Choose the option to search automatically for updated driver software.

Driver Reinstallation:

• Right-click on the camera in Device Manager.
• Select Uninstall device.
• Restart your computer to allow Windows to reinstall the driver.

Windows Updates: Make sure that your Windows operating system is up to date, as updates can sometimes fix driver compatibility issues.

• Go to Settings > Windows Update and check for updates.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,