HP Victus left hinge broke and screw came loose

[Gnan]

The hinge started bulging between panels and it has broken and screw came loose. The broken hinge is not allowing me to open or close the laptop easily. The laptop was never dropped or cracked from anywhere else. The warranty has expired. Is anyone else facing the same issue? Is it repairable or not? Kindly suggest any solutions. 

Thank you. 

[Hawks_Eye]

Hi @Gnan 

Welcome to the HP Support Community! 

  

Thanks for posting your query! We're here to help you get back up and running.

To help us get started on resolving your issue, could you please share your HP unit's serial number or product number with us via private message? 

Need help finding your product number? We've got you covered! Check out this handy guide:  

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

Now, let's dive into the issue! Could you please elaborate on what's happening with your device? The more details you provide, the better we'll understand the problem and the faster we can resolve it! 

We're looking forward to helping you get back up and running! 

Regards, 

Hawks_Eye

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.

[Gnan]

The left hand side hinge is bulging out and it is difficult to open or close the laptop screen. 

I have sent you the product number to privately. 

[Hawks_Eye]

@Gnan 

Thanks for sharing the product number to identify the exact product details.

Please check the private message for the next course of action.

Regards,

Hawks_Eye.