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Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

I have an HP Zbook 15v G5 laptop that is not powering on. I have taken out the battery and try turning it on using its power adapter but it's still not turning on, no fan activity, no sounds, just the solid white power light. I have tried a multi power adapter that works on my other laptop but it doesn't power on the HP Zbook laptop. I initially thought it was a power issue, but now am thinking it may be the board. If you have come across this issue and found the solution, would appreciate your time and assistance. Thanks. 

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