cancel
Intern
Intern
41 21 1 0
Message 1 of 13
8,333
Flag Post
HP Recommended

Solved!

HP accelerometer not working

hp omen [edited]
Microsoft Windows 10 (64-bit)

Recently, every time I start my laptop I get an error stating that HP accelerometer will not run on this version of Microsoft Windows. I have an HP Omen laptop running Windows 10 creators update. I have searched the Internet and applied all the fixes I found. None of these worked to correct the error. Can somebody please help me fix this error? Thanks.

12 REPLIES 12
Provost Provost
Provost
102,689 96,766 14,996 23,099
Message 2 of 13
8,319
Flag Post
HP Recommended

Solved!

HP accelerometer not working

Hi:

  

Open the Windows Control Panel, select Programs and Features, right click the entry for the HP 3D DriveGuard, and select Uninstall.

 

When this has completed, restart the notebook.

 

When you are at the Windows desktop, download and install this version of HP 3D DriveGuard at the link below, and restart the PC.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

Reply
0 Kudos
Highlighted
Intern
Intern
41 21 1 0
Message 3 of 13
8,285
Flag Post
HP Recommended

Solved!

HP accelerometer not working

The solution you provided worked perfectly to solve the problem. Thank you for the quick response. I appreciate it.

Reply
0 Kudos
Provost Provost
Provost
102,689 96,766 14,996 23,099
Message 4 of 13
8,278
Flag Post
HP Recommended

Solved!

HP accelerometer not working

You're very welcome.

Qurent713 Student
Student
1 1 0 0
Message 5 of 13
7,392
Flag Post
HP Recommended

Solved!

HP accelerometer not working

I done exactly was was told to do, now the message gone. Thank you, I was so scared I would MESS it up. So far No Problems. Yayyyyyyy!!!
Reply
0 Kudos
NazJ Tutor
Tutor
6 5 1 5
Message 6 of 13
6,582
Flag Post
HP Recommended

Solved!

HP accelerometer not working

Does not work for me - Windows 10  Home 1709 Build 16299.64. Any other suggestions?

ChatZ96 Top Student
Top Student
2 2 0 2
Message 7 of 13
6,304
Flag Post
HP Recommended

Solved!

HP accelerometer not working

It's not working for me.  When I uninstalled it, the message stopped coming, but when I installed it again, the message appears again. I have a HP ENVY 15 Laptop.... 

NazJ Tutor
Tutor
6 5 1 5
Message 8 of 13
6,296
Flag Post
HP Recommended

Solved!

HP accelerometer not working


@ChatZ96 wrote:

It's not working for me.  When I uninstalled it, the message stopped coming, but when I installed it again, the message appears again. I have a HP ENVY 15 Laptop.... 


This link was posted by someone on these forums and it worked for my notebook
https://support.hp.com/bg-en/document/c05841987

 

xxavatarxx Tutor
Tutor
11 5 1 0
Message 9 of 13
6,165
Flag Post
HP Recommended

Solved!

HP accelerometer not working

Thank God. This actually worked for me. I'm so grateful haha. I hate such pop-up messages

Reply
0 Kudos
ChatZ96 Top Student
Top Student
2 2 0 2
Message 10 of 13
5,752
Flag Post
HP Recommended

Solved!

HP accelerometer not working

Thank you NazJ ! It worked. 🙂

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation