• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
hp omen [edited]
Microsoft Windows 10 (64-bit)

Recently, every time I start my laptop I get an error stating that HP accelerometer will not run on this version of Microsoft Windows. I have an HP Omen laptop running Windows 10 creators update. I have searched the Internet and applied all the fixes I found. None of these worked to correct the error. Can somebody please help me fix this error? Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

  

Open the Windows Control Panel, select Programs and Features, right click the entry for the HP 3D DriveGuard, and select Uninstall.

 

When this has completed, restart the notebook.

 

When you are at the Windows desktop, download and install this version of HP 3D DriveGuard at the link below, and restart the PC.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

View solution in original post

12 REPLIES 12
HP Recommended

Hi:

  

Open the Windows Control Panel, select Programs and Features, right click the entry for the HP 3D DriveGuard, and select Uninstall.

 

When this has completed, restart the notebook.

 

When you are at the Windows desktop, download and install this version of HP 3D DriveGuard at the link below, and restart the PC.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

HP Recommended

The solution you provided worked perfectly to solve the problem. Thank you for the quick response. I appreciate it.

HP Recommended

You're very welcome.

HP Recommended
I done exactly was was told to do, now the message gone. Thank you, I was so scared I would MESS it up. So far No Problems. Yayyyyyyy!!!
HP Recommended

Does not work for me - Windows 10  Home 1709 Build 16299.64. Any other suggestions?

HP Recommended

It's not working for me.  When I uninstalled it, the message stopped coming, but when I installed it again, the message appears again. I have a HP ENVY 15 Laptop.... 

HP Recommended

@ChatZ96 wrote:

It's not working for me.  When I uninstalled it, the message stopped coming, but when I installed it again, the message appears again. I have a HP ENVY 15 Laptop.... 


This link was posted by someone on these forums and it worked for my notebook
https://support.hp.com/bg-en/document/c05841987

 

HP Recommended

Thank God. This actually worked for me. I'm so grateful haha. I hate such pop-up messages

HP Recommended

Thank you NazJ ! It worked. 🙂

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.