HP does not accept new ssd m.2 500GB samsung 850 evo-ssd M.2 500GB

[Domi1963]

I WANT MY ORIGINAL VERSION OF WINDOWS 10 BACK!!!
What is scratch??? And how I have to used it ???? Explain me the scratch way step by step or a tuto from the beginning of the install from the flash drive please. I really want to keep my back-up!!!!

[erico]

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@Domi1963 wrote:
I WANT MY ORIGINAL VERSION OF WINDOWS 10 BACK!!!
What is scratch??? And how I have to used it ???? Explain me the scratch way step by step or a tuto from the beginning of the install from the flash drive please. I really want to keep my back-up!!!!

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I have no idea as to what you are referring to. I have not made any changes to your system. I made no updates.  You did. What did you do with your original version of Windows?

If you updated to Windows 10 and it has been more than thirty days, then rolling back to a version of Windows has come and gone. 

Installing from scratch means performing a clean install of Windows, as in a factory image recovery.  

[Domi1963]

Helo erico,
THE only thing I want is have my original version of Windows 10 back who was installed on the laptop when I bought him.
1) IS THAT POSSIBLE OR NOT???
2)If yes, can I put back my back-up of the total installation image that I made and stored on my external disk once I have my original and clean version back???
3) I don't understand why the deliver a recovery database on my laptop on the 😧 DATA disk also installed in my laptop when I can not use it??
4) I give you an example: suppose my original ssd was crached/broken. Than I have to install another new ssd,ok?
Than it must supposed to be possible to restore de laptop whit the original delivered Windows 10 software???? Am I right or not. You can not always buy another version of Windows 10 every time your ssd has problems??


Thanks in advance for your good will and quick answers.

[erico]

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@Domi1963 wrote:
Helo erico,
THE only thing I want is have my original version of Windows 10 back who was installed on the laptop when I bought him.
1) IS THAT POSSIBLE OR NOT???
2)If yes, can I put back my back-up of the total installation image that I made and stored on my external disk once I have my original and clean version back???
3) I don't understand why the deliver a recovery database on my laptop on the 😧 DATA disk also installed in my laptop when I can not use it??
4) I give you an example: suppose my original ssd was crached/broken. Than I have to install another new ssd,ok?
Than it must supposed to be possible to restore de laptop whit the original delivered Windows 10 software???? Am I right or not. You can not always buy another version of Windows 10 every time your ssd has problems??


Thanks in advance for your good will and quick answers.

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The answer to #1 depends on whether or not you did the following:  created a usb recovery flashdrive with the HP recovery media creation utility. There was a script that ran when you first setup the notebook that asked you if you were ready to do that. 

If you did that and have a usb recovery flashdrive created by the utilty then running a factory image recovery is quite straightforward. 

If you did not do that, then there is no guarantee that pressing the F11 key from power on to start the HP Recovery Manager is going to work. The Recovery Manager will be running from the recovery partition.

You can try the HP Recovery Manager and run a factory image recovery. 

[Domi1963]

Hi Erico,
1) I post a message yesterday that I made an USB stick whit the media creation tool. But there is a new version of Windows installed I suppose???The script that will run what do you mean whit that??

2) in the beginning when I have bought the laptop I burned a CD rom from the recovery data stored on my 😧 DATA disk (factory) in case of reinstall Windows 10 if needed. Will this work??

3) what I'm intend to do:
a) I put in the new disk
b) whit the USB flash drive I wil convert the new disk to GPT
c) once done that,I stop the installation from the USB flash drive and I put in my recovery CD. And then I chose to made a new install from the recovery software on my 😧 DATA disk. That should be work because it's made for this????
d) once my recovery ready installed, I put back my back-up where win 10 is in,all my software, and all my programs.

Please your advice??? Thanks for your help

[Domi1963]

For knowing: my laptop I bought was from factory delivered with Windows 10 Home 64 bits. I DID NO UPGRADE. Is this helpful to reinstall???

[erico]

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@Domi1963 wrote:
Hi Erico,
1) I post a message yesterday that I made an USB stick whit the media creation tool. But there is a new version of Windows installed I suppose???The script that will run what do you mean whit that??

2) in the beginning when I have bought the laptop I burned a CD rom from the recovery data stored on my 😧 DATA disk (factory) in case of reinstall Windows 10 if needed. Will this work??

3) what I'm intend to do:
a) I put in the new disk
b) whit the USB flash drive I wil convert the new disk to GPT
c) once done that,I stop the installation from the USB flash drive and I put in my recovery CD. And then I chose to made a new install from the recovery software on my 😧 DATA disk. That should be work because it's made for this????
d) once my recovery ready installed, I put back my back-up where win 10 is in,all my software, and all my programs.

Please your advice??? Thanks for your help

---

The media creation tool downloaded the latest version of Windows 10.

"2) in the beginning when I have bought the laptop I burned a CD rom from the recovery data stored on my 😧 DATA disk (factory) in case of reinstall Windows 10 if needed. Will this work??"

It could not have been a CD. CDs hold about 700 MB od data. DVD disks hold about 4.7GB of data.  A single DVD would not hold the contencs of the recovery partition and it would also not be bootable.  A copy of the recovery partition probably won't work. You should have used the usb recovery media solution that was delivered with your notebook.

Do you still have the original M.2 disk in the condition it was in when it was removed?

Put it back in. 

Purchase a 32 GB flashdrive.

Boot to Windows 10.

in the search window next to the Windows icon, type in HP Recovery. Above you should see HP Recovery Media Creation. Click on that. Once it starts just follow the instructions on the screen. Plug the usb flashdrive you bought into a usb port. You should see it as an available target for recovery media creration. Create the flashdrive recovery media, label it a HP recovery media and put it aside in a safe place. 

Now you can shut down the notebook. Remove the original M.2 SSD and put the new one in its place. 

Put the Windows installer you created with the media creator tool from Microsoft in a usb port. 

Power on and immediately tap the F9 key.  Choose to boot from the Windows installer UEFI flashdrive. 

Now is time to remember that once the Windows installer has booted up you can press the Windows key + the X key. That will invoke the command window. Follow the instructions from the video on how to select the disk and volume to convert it to GPT. when that has been done you can exit the command prompt and the Windows installer. 

Plug in the newly created Recovery Media you created earlier and boot to it. Press the power button and immediately tap the F9 key. Choose to boot from the recovery media. The HP Recovery Manager should start up. Choose Factory Image recovery to install the version of Windows that your notebook was delivered with.

[Domi1963]

Hello,
The USB flash disk where I made the Windows installer and GPT conversion with "media creation tool" for Windows 10 is a 32 GB Flashdisk.Can I put the recovery media on this same flash disk???? Because I have only one flash disk. My new ssd is still not arrived so the original is still in place.

Please let me know if this is possible please?
Thanks for your quick answer.

[Domi1963]

Hello Erico,
Whoops! I found a USB Flash-drive from 16 GB. Now I have two flash drives: 1 from 16 GB and 1 from 32 GB.
What did I do now:
1) I put in both flash drives
2) From the 32 GB drive cut the "Windows 10 installer + GPT converter and I paste it to the 16 GB flash drive.
3) on the 32 GB flash drive I will make the recovery image as you said here above. I formatted both before installing something on.

IS THIS A GOOD JOB I DID?????
Please your advice. And thanks again for the help

[Domi1963]

Pressing the Windows key + the X key will that open the command prompt on my HP laptop???
The Windows key is that the one left of the ALT button???
The Windows key has the same design as the start icon on the screen???? Is it this one???

Many thanks again and please look at my other posts and answer those to.
Just 1 little question: once the flash drive with the Windows installer + GPT converter has finished do I remove the drive before I plug in the one with the recovery media??
Or may the both be plugged in at the same time??