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HP Recommended
HP dv6-7027
Microsoft Windows 10 (32-bit)

After successfully upgrading my desktop, I tried to upgrade my HP dv6 laptop from an HDD to an SDD but ran into a problem. First, I'm running Windows 10 (upgraded from Win 7 Home) on my HP dv6 (circa 2012) and cloned the existing HDD using Macrium Reflect to a Sandisk SSD Plus 480 GB SSD. During the cloning process, Macrium reported that there wasn't enough space even though I was using at most 20% of the HDD capacity (the SSD is just slightly smaller) so I dragged the four partitions over one by one, saving the C: partition (the largest) for last.

 

I replaced the HDD with the SSD and everything seemed to be okay (saw the Win 10 logo) but after the spinning dots the screen goes dark and then the screen no longer updates after that. The mouse responds but that's it. Also, when I hit ESC during the bootup process and I go into Boot Manager, it shows Notebook Hard Drive, not SSD (although maybe that doesn't matter). Any suggestions about what went wrong or how to fix this? Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

I would try clean installing W10 and see if that works...

 

Using another working Windows PC, make your own W10 installation media and clean install W10 using the media creation tool at the link below.   You want to create the 64 bit installation media.

 

https://www.microsoft.com/en-us/software-download/windows10

 

If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option.

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

I would try clean installing W10 and see if that works...

 

Using another working Windows PC, make your own W10 installation media and clean install W10 using the media creation tool at the link below.   You want to create the 64 bit installation media.

 

https://www.microsoft.com/en-us/software-download/windows10

 

If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option.

HP Recommended

Thank you Paul, this worked. I still ran into some problems doing a clean install but somewhere along the way it allowed me to do a disk reset, which wiped all the files, and resulted in a fresh install of Win 10. It would have been nice to be able to keep my old installed applications but I suspect this is better in the long run anyways.

HP Recommended

You're very welcome.

 

You may be able to use the applications on your notebook's support page.

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