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Hello, HP community. I have been experiencing this problem with HP Envy dv6, where it goes off and on when powered on, restarting automatically. It has reached a time when I cannot access BIOS. However, when I disconnect the CMOS battery and RAM, it powers on. When I install RAM, the problem continues.

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@Namdi 

 

Welcome to the HP support community

 

I understand that your notebook is rebooting, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

Sandytechy20
I am an HP Employee

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