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HP Recommended
Pavilion 15-n003tx
Microsoft Windows 10 (64-bit)
I have an Hp Pavilion laptop whose warranty period has expired.Few days ago,it got shut down and never started again.At the service centre,I learnt that the motherboard of the laptop is faulty and needs replacement.Can I get my motherboard replaced?If yes,then what could be the costs involved to get a new motherboard if my PC has an Intel i5 4th generation processor?Will HP company replace the part at the authorized service centre?
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Motherboard part number:

 

Intel Core i5-4200U 8670M 1.6 GHz (1 GB DC BGA 15 W) for use with Windows Standard 737669-501

 

Service Manual

 

 

http://www.ebay.in/geb/ImportHubViewItem?itemid=141723591267

 

These are expensive because it is the motherboard and processor together.

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

 

View solution in original post

7 REPLIES 7
HP Recommended

Yes HP will do paid out of warranty service but it is very expensive. Your best bet is to procure the motherboard and either do it yourself, which I understand most people do not want to do or take it to a local independent service shop. Expect the whole thing to cost perhaps $200-300. HP would charge at the top end if that range or perhaps slightly more. I do not speck for them however so you should call. They will quote you a price for motherboard replacement. If you want to try self-help post back and we can locate you a motherboard but we will also need to know the country you live in,

HP Recommended
Thanks for your help.I live in India.Please help me locate a motherboard.
HP Recommended

Motherboard part number:

 

Intel Core i5-4200U 8670M 1.6 GHz (1 GB DC BGA 15 W) for use with Windows Standard 737669-501

 

Service Manual

 

 

http://www.ebay.in/geb/ImportHubViewItem?itemid=141723591267

 

These are expensive because it is the motherboard and processor together.

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

 

HP Recommended
I searched for the part 737669-501 as a replacement for the motherboard of my Hp Pavilion 15-noo3tx Intel i5 4th generation processor.In the HP part surfer,I found that it costs about Rs.1500.Is it the only part required to replace the faulty motherboard or some additional part is also required for the proper functioning of the pc?
HP Recommended

You must mean Rs. 15,000? That is the motherboard and assuming the processor and everything else still works you can swap them over. 

HP Recommended

please replace my motherboard because the power supply system is not working 

HP Recommended

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you


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