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‎07-22-2025 09:49 AM

HP Recommended

I bought HP omen 16-c 2 years ago and one day because of Faulty hinges my frame broke and it also broke my display. 

 

Faulty hinges has been problem in many omen laptops and it costs so much. And HP doesn't cover physical damage in warranty. Because of Faulty manufacturing and design I have to pay extra for this problem even after purchasing a premium gaming laptop. 

 

Please resolve my issue it is costing too much to me because I'll have to change whole display , hinges , and whole Bezel frame of laptop .

IMG-20250711-WA0003.jpg

 

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1 REPLY 1

‎07-24-2025 04:54 AM

HP Recommended

@Nikk2019, Welcome to the HP Support Community 

  

I understand you are facing an issue with your hinge. Not to worry I will help you to get a resolution to resolve the issue. 

  

This needs one-on-one interaction hence I'm sending a private message to assist you with the next action. 

  

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link. 

  

I hope this helps! Keep me posted. 

  

Max3Aj

HP Support 

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