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‎05-27-2017 09:29 AM

HP Recommended
Product: HP 15 notebook pc
Operating System: Microsoft Windows 8.1 (64-bit)

HP support Assisstant not working after updation

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-28-2017 09:57 PM

HP Recommended

Please let me know if the link provided to you in my previous message fixed the issue ?

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

K N R K

Although I am an HP employee, I am speaking for myself and not for HP

I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎05-27-2017 09:49 AM

HP Recommended

Please uninstall HP Support Assistant in program and features

 

Download and install the latest version of HP Support Assistant from the page on the link below

http://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html#.WE3G21yPTIU

 

Restart the unit after you complete the installation

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

K N R K

Although I am an HP employee, I am speaking for myself and not for HP

I am an HP Employee
Was this reply helpful? Yes No

‎05-28-2017 09:57 PM

HP Recommended

Please let me know if the link provided to you in my previous message fixed the issue ?

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

K N R K

Although I am an HP employee, I am speaking for myself and not for HP

I am an HP Employee
Was this reply helpful? Yes No
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