HP support indicate a battery PN different from what I have in my Pavillion

[Attilo]

Hi,

I need to replace the battery of an HP Pavilion x360 Convertible, 14-dh0043nl, [Personal Information Removed]
Original battery is marked TF03XL. Nevertheless HP website (and most of spare parts resellers) indicate HT03041XL is the correct spare part !?

What should I buy ??

[Huffer]

HP Part Number:

(18) Battery (3-cell, 41 Whr) L11119-856

Genuine HP:

https://www.ebay.it/itm/275541194087?hash=item402788f567:g:ejcAAOSwDPdjc7po&amdata=enc%3AAQAIAAAAwNV...

Compatible:

https://www.ebay.it/itm/255172355448?hash=item3b69752578:g:d8UAAOSwD0tlbnLX&amdata=enc%3AAQAIAAAA4Pk...

Let us know if there are any more questions. See p. 34 of the Service Manual here:

Manual 

[Attilo]

Thanks a lot Huffer.

How do you explain the original batterery installed on my device is a TF03XL ?

Is the minimal Volt and Wh difference irrelevant ?

[Huffer · Accepted solution]

TF03XL is a number from the battery maker, not HP. Different battery makers may use different internal descriptors but the important part is whether its compatible with the HP Part number. And yes batteries with different current specs can work in the same laptop. The voltage converter on the laptop will turn it into the current the motherboard needs. 

[Attilo]

Thanks again!!