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‎02-22-2021 06:01 PM

HP Recommended
Product: HP 8710

Why cant i use my printer/Scanner unless i agree to share data. When I purchased the Printer they did not say i had to share my data. 

This is terrible

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1 ACCEPTED SOLUTION

Accepted Solutions

‎02-25-2021 02:03 PM

HP Recommended

@MAD17335

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

View solution in original post

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1 REPLY 1

‎02-25-2021 02:03 PM

HP Recommended

@MAD17335

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

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