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Common problems for Battery
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HP Recommended
HP EliteBook x360 1030 G4 Notebook PC
Microsoft Windows 11

My HP Elitebook x360 1030 G4 not charging. When plugged it it states "charging" but the battery % level does not increase. I noticed a battery drain when using it since I purchased it in May but it always charged back to 100% until today. I ran diagnostics on the adapter & it came back as "ok" I also ran diagnostics on the battery & it stated "ok" for charging/draining. I did get a warning message on hardware diagnostic that charge state "not available". Any suggestions??

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