• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

Hello. The battery on my HP pavillion x360 convertible 14m-dh1xxxx is really really bad. It sometimes goes from 100% to 40% in a matter of 30 minutes if its not plugged in. I keep looking for a way to replace the battery but I cannot find any information for this specific computer. Is this battery replacement something I can watch a video on and replace? Is it possible to find this battery at amazon? I looked it up and it does not seem to have the specific 14m-dh1xxxx battery for this computer. Thank you all for your help.

2 REPLIES 2
HP Recommended

@Popsivles 

 

What is your HP x360 Pavillion 14m-dh1xxx ? Most likely it uses 3-cell, 41 Whr part # L51131-001 which is N/A from HP Part Store. You can use part # to search online such as Amazon, Newegg .... and eBay.

 

I can't find a video, you can use the following manual, page 34 which shows you how to replace battery

 

                  http://h10032.www1.hp.com/ctg/Manual/c06523509.pdf

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

These are the following details from my computer. Is this what you wanted?

 

Device name DESKTOP-BSUI1US
Processor Intel(R) Core(TM) i5-10210U CPU @ 1.60GHz 2.11 GHz
Installed RAM 8.00 GB (7.79 GB usable)
Device ID 5B2229BC-0754-41A0-A5B5-2C182C0C2AED
Product ID 00325-81562-31086-AAOEM
System type 64-bit operating system, x64-based processor

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.