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‎10-23-2018 12:52 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello, we bought new zbook 15 G5 and we Neee to add new hard drive. 

For unknow reason we cant open case to have access to HW. 

 

In guide we find steps how to open but it not working for G5. There is less screws and when we try to unload case, its not moveable. 

 

We also already damage case by try to open it.

 

is there any step we miss or can Someone help to us? 

Its new laptop so in servis centre non of technics know more.

 

thank you, Jirka.

2790BB85-31A8-4579-99AC-DCDEB30DE07E.png

 

7 REPLIES 7

‎10-23-2018 02:39 AM

HP Recommended

@JirkaSony

 

Can you recheck your model number.

 

Those pictures do not look like they are for the "zbook 15 G5"

 

REO 

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‎10-23-2018 02:45 AM

HP Recommended

Hey, picture is wrong i see now.

my model is HP Zbook 15v G5

prodId: 2ZC56EA#BCM

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‎10-23-2018 02:59 AM

HP Recommended

CCEEF200-D041-4679-86E0-7A12ACB2C812.jpeg

 

This is the right guide. Red marks screw is not on my notebook. 

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‎10-23-2018 02:59 AM

HP Recommended

@JirkaSony

 

Your manual here???

 

http://h10032.www1.hp.com/ctg/Manual/c06009180

 

look at page 38

 

Is this your model???

 

REO

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‎10-23-2018 03:01 AM

HP Recommended

By name Yes, but as picture nope. I dont have 2 screws in middle

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‎10-23-2018 09:17 AM

HP Recommended

First photo is my laptom.

second oficial photo

7A2021F8-558A-4471-AD47-CDF0FDB83529.jpeg

 47351FA9-742B-46B8-A31C-7B038BF0B0AE.png

 

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‎10-24-2018 03:59 AM

HP Recommended

Edit: My computer is 15v G5

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