HP14s-DK0028AU SSD specs

[moose11]

Hi

I would like to know what SSD specs i should be looking for so as to replace my current 128GB SSD with a 1TB SSD.

i bought a Crucial 1TB PCIe 3.0 NVMe M.2 which seems to have the same spec wording as the HP 512GB  "HP L53824-001 - 512GB PCIe NVMe Gen 3.0 x4 QLC NAND M.2 NGFF (2280)". but after installing it in the laptop & then triying to install win10, firstly win10 couldn't see the drive and then after i got & ran the device driver for the Crucial, Win10 said the drive was incompatible with the hardware!!

I'm happy to purchase another drive but am now totally confused as to what i should be looking for.

Can anyone help me? 

thanks in advance.

[Huffer]

Can you specify the full model number of the Crucial M.2 SSD you tried to install? Do you also have a mechanical hard drive installed? Did the 512 gig HP SSD you describe work in the laptop or what is the point of the comparison as the laptop originally came with a 128 gig SATA M.2 SSD. An M.2 NVME SSD should work as I think you already know. 

[Paul_Tikkanen]

Hi, @Huffer 

Only SATA M.2 SSD's are supported in the HP notebooks with the AMD A4-9125 processors.

NVMe SSD's are only supported in the notebooks with the A9, Athlon and Ryzen processors.

Unfortunately, that breakdown is not spelled out in the manual.

Maintenance and Service Guide HP 14 Laptop PC

[Huffer]

@Paul_Tikkanen thanks for clarifying. So @moose11 it's simple the NVME is not compatible with your specific system

[Paul_Tikkanen · Accepted solution]

Hi, @moose11 

I recommend the Western Digital Blue SA510 M.2 SATA SSD in a storage capacity that meets your needs and budget.

Amazon.com: Western Digital 1TB WD Blue SA510 SATA Internal Solid State Drive SSD - SATA III 6 Gb/s,...

[moose11]

so then on a separate note...how much ram can i put in my notebook 8GB or 16GB?
(i know there's only 1 slot & theoretically i could solder another connection in the empty slot location)

[Paul_Tikkanen]

Chapter 1 of the service manual indicates that 1 x 8 GB of memory is supported. 

I have heard that some people have installed a 16 GB memory chip in notebooks with the same processor as your notebook and reported that works fine. 

But I wouldn't try a 16 GB chip unless you would be able to return it if it didn't work. 

[moose11]

thanks  Paul.

[Paul_Tikkanen]

You're very welcome.

[moose11]

Hi Paul

Just to tie things off...

i installed an ADATA SU650 1TB M2 SATA3 SSD - that is working fine.

i also installed a CRUCIAL 16GB DDR4 SODIMM board - that is also working fine

so thanks again for your assistance 

moshe