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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: OfficeJet 4622 not recognizing diagnostic printed page

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09-01-2019 04:15 PM
HP OfficeJet 4622 does not recognize the printed diagnostics page. Could my VPN be changing the IP off and on and something is confusing the software from my laptop?
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Accepted Solutions
09-04-2019 04:28 AM
Welcome to the HP Support Community!
- What is the operating system you are using?
- What is the exact issue you are facing?
- Are you able to make a copy?
- How is the printer connected to the computer?
- Have you performed any troubleshooting steps before posting?
Look forward to hearing from you and you have a great day!
Take care.
Cheers!
The_Fossette
I am an HP Employee
09-04-2019 04:28 AM
Welcome to the HP Support Community!
- What is the operating system you are using?
- What is the exact issue you are facing?
- Are you able to make a copy?
- How is the printer connected to the computer?
- Have you performed any troubleshooting steps before posting?
Look forward to hearing from you and you have a great day!
Take care.
Cheers!
The_Fossette
I am an HP Employee