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‎11-17-2020 08:02 PM

HP Recommended
Product: HP Pavilion Notebook T0D96UA#ABA
Operating System: Microsoft Windows 10 (32-bit)

Hi all! Getting hard drive failure MCQHW3-7T7AA2-MFPWLK-6ODU03 and the virtual agent directed me here. Couldn't find anything in a google search either. Any help is appreciated, thanks!

P.S. I already backed up my important files, mostly just figuring out if this is a fixable issue or whether I should just get a new laptop.

1 REPLY 1

‎11-17-2020 10:00 PM

HP Recommended

@Pavonated 

 

Sadly to say: Most of the time the 24 char disk failure id indicates the HDD is failing and it needs to be replaced.. Is it still under warranty ? If NOT, you have to replace yourself then rebuild your machine.

 

For (original) Windows 7 and Windows 10. Please use Cloud Recovery tool:

 

                  https://support.hp.com/au-en/document/c06162205

 

Regards.

BH
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