Hard Drive Short DST Check Failed

[Bradley61]

Got a failure ID code Q4P3TS-8G7B18-MFPURG-60VH03 after doing a quick check

[Paul_Tikkanen]

Hi:

Below is the failure report generated by the code you posted, minus your PC's serial number.

Failure Information

Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message

Q4P3TS-8G7B18-MFPURG-60VH03

OK

0000000000

2/9/22

303

Storage

Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive

Hard Disk 1 Quick Test Failure

You will need to install a new hard drive and reinstall the operating system.

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

HP Pavilion 15 Laptop PC Maintenance and Service GuideIMPORTANT! This document is intended for HP au...

You may want to consider replacing the 2.5" mechanical hard drive with a better performing 2.5" solid state drive (SSD).

After you replace the drive, use the HP cloud recovery tool that will create a bootable USB recovery drive that you can use to reinstall W10, the drivers and the software that originally came with your PC.

Here is an info link for how to use that utility. 

You will need a 32 GB USB flash drive and you will need to use another Windows PC running W7 64 bit or newer to use the cloud recovery tool on.

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support