Hard Drive Short DST Check : Failure

[Xioblack]

Hello Community,
I dropped my Laptop and now I have an STD virus.  
Wait.  No.  I have a DST fail.

I think I need to purchase/ install a new hard drive?

If so, would someone provide next steps?  Which product and how to install?

The F2 system check results:

Hard Drive Short DST Check:Failed
Failure ID : 6BX15R-8K7B6T-XD7UQ1-60WE03

Product ID : X7T77UA#ABA

Hard Drive 1 - Primary HDD Bay*

Cheers

[ub6424]

Hello @Xioblack 

Sorry to hear that you are having problems ... and I would like to help you.

(1) Your <mechanical hard drive> has been damaged, so you will have to replace it.

You can choose a better one, for example SSD 2.5" drive.

(2) Download -> Maintenance and Service Guide

Page 50 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts

Page 51 Component replacement procedures

(3) Reinstall your operating system

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 10

https://support.hp.com/us-en/document/ish_4511095-4511141-16

( All HP drivers and software included )

(4) Please report your results

[erico]

The diagnostic code translates to Failure code 303 - Hard disk short test failure.

I suggest transferring anything important to an external disk, if you can still do that.

Did you already create a USB Recovery flash drive?

If not, now is the time to do that.

I would recommend using a SATA SSD this time for a serious upgrade in performance.

From the Maintenance & Service guide for your notebook model series the following storage devices are compatible:

Hard drives
Supports 6.35-cm (2.5-in) SATA hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in) thicknesses
Single hard drive configurations:
● 2-TB, 5400-rpm, 9.5-mm
● 1-TB, 5400-rpm, 9.5-mm
● 500-GB, 5400-rpm, 7.2-mm

SSHD configuration:
● 1-TB, 5400-rpm + 8GB NAND Hybrid hard drive, 9.5mm

M.2 SATA-3 configurations:
● 256 GB
● 128 GB

I suggest using one that has 500 GB capacity.

You can have this done by a shop or you can accept the risk and use videos on YouTube which show how to do it yourself.  The choice is yours.

Here are Crucial memory's SSD offerings which are guaranteed to be compatible with your notebook.

https://www.crucial.com/compatible-upgrade-for/hp---compaq/hp-15-ba113cl#ssd

[Xioblack]

Thank you so much for responding so quickly!  Ok, I’m going to watch videos and figure out the correct product!

[Xioblack]

Thank you so much.  This is very clear helpful instructions.  I very much appreciate your help.

[ub6424 · Accepted solution]

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@Xioblack wrote:

Thank you so much for responding so quickly!  Ok, I’m going to watch videos and figure out the correct product!

---

You're welcome

Buy this:

Amazon -> Samsung Electronics 870 EVO 500GB 2.5 Inch SATA III Internal SSD (MZ-77E500B/AM)

( great drive)

Do you need more help ?

Kind regards

[Xioblack]

I ordered the new hard drive and thanks to these instructions, I'm going to instal it!

[ub6424]

Hello @Xioblack 

It was a great pleasure to help you

If you need assistance installing the <windows operating system> on your new <SSD drive> come back and post a new topic here in the community forum.

Have fun

[Xioblack]

I successfully ordered and installed the new hard drive as instructed.  I'm now at the next step.  When I turn on my lap top in reads+

Boot device not found

Please install an operating system on your hard disk

Hard disk (3F0)

I think I need to purchase 2 USBs?

[ub6424]

Hello @Xioblack 

(1) You need another (windows) computer to prepare <usb flash drive>

Ask a neighbor/acquaintance if you don't have a 2nd computer.

(2) Install Windows operating system

--- Solution ---  A)

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10

https://support.hp.com/us-en/document/ish_4511095-4511141-16

( All software and drivers from HP are already included here )

---

--- Solution ---  B)

Use the official Microsoft method:

https://www.microsoft.com/en-us/software-download/windows10ISO

After installation is done, download and install HP drivers

https://support.hp.com/us-en/drivers

---

(3) Please report your results