Hard Drive Short DST Check : Failure

[ub6424]

If you want to be 100% sure

Create <USB flash drive> type 2.0 and 3.0 for Solution A

Create <USB flash drive> type 2.0 and 3.0 for Solution B

So you will have a least 4 <USB flash drives> in your hand...

Report back if you are ready

Good luck

[Xioblack]

 

Hello Again,

I’ve been stuck at the “Search for and Download the HP Recovery Tool from the Microsoft store, because no matter where I click, I can’t find an option to Download.  My second computer is a Mac.  Is that why?

I feel so stupid!  Why can’t I find it?  I’ve inserted the USB.

[ub6424]

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@Xioblack wrote:

Hello Again,

I’ve been stuck at the “Search for and Download the HP Recovery Tool from the Microsoft store, because no matter where I click, I can’t find an option to Download.  My second computer is a Mac.  Is that why?

I feel so stupid!  Why can’t I find it?  I’ve inserted the USB.

---

Use another Windows computer. Ask a friend/neighbor/acquaintance for help

Kind regards

[Xioblack]

Hello once again,

I thought I followed all the steps but but can not get the computer to boot.  I’m going to guess this means I didn’t install the new hard drive correctly.

[ub6424]

Hello @Xioblack 

(1) Enter BIOS and check if hard drive is detected.

(2) Please report back