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‎04-24-2017 05:12 AM

HP Recommended
Product: Laptop I2SRDKII
Operating System: Microsoft Windows 10 (64-bit)
I have a error on my daughter's laptop which states......
SMART Hard Disk Error.
The SMART Hard Disk check has detected a imminent failure.
HARD disk 1 (301)
Anyone any ideas please?
Thanks.
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-24-2017 07:00 AM

HP Recommended

Then no reason for you to mess with it. Start a warranty claim. 

View solution in original post

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3 REPLIES 3

‎04-24-2017 05:36 AM

HP Recommended

The hard drive needs to be replaced. We need you to identify the model of the laptop for any further instructions or help. Are you under warranty?  On many models it is an easy removal and replacement and replacement hard drives are not terribly expensive...under $60US. Other models it is not so easy. 

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‎04-24-2017 06:07 AM

HP Recommended

Hi.

It is a HP Pavilion Notebook - 15-ab254sa (ENERGY STAR) and yes, it is still under warranty. Thanks.

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‎04-24-2017 07:00 AM

HP Recommended

Then no reason for you to mess with it. Start a warranty claim. 

Was this reply helpful? Yes No
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