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‎03-14-2024 09:55 PM

HP Recommended
Product: HP ProBook 455R G6 Base Model Notebook PC
Operating System: Microsoft Windows 11

Failure code is

PLJB70-A0LC2B-MFPXGK-60CV03
 Can you help please

Category:
2 REPLIES 2

‎03-14-2024 10:43 PM

HP Recommended

@kiwi_trooper 

 

Sadly to say: Most of the time the 24 char disk failure id indicates the HDD is failing and it needs to be replaced.. Is it still under warranty ? If NOT, you have to replace yourself then rebuild your machine.

 

For (original) Windows 10/11. please use Cloud Recovery tools


                    https://support.hp.com/us-en/document/ish_4511095-4511141-16


Regards.

BH
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‎03-15-2024 01:33 PM

HP Recommended

Thanks for the reply, what I dont understand is that its an SDD, no moving parts, and operating temperature (61 deg C) is within the spec of the device, so why on earth would it have a failure code, and how is the failure code formulated, is it by retries? I really need a decent diagnostic tool that will recreate the issues that generate this failure code?

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