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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Hard drive will need to be replaced. Odds are good that data can still be harvested off the old drive once it is removed from the chassis, using a usb to SATA cable you can buy for about $10 on amazon.com.
I actually had that exact model at one time so familar with its internals. And here is the Manual:
Replacement instructions begin on p. 46. It can only accept the super slim form factor (7mm thick) hard drives (or a solid state drive for better performance). If you had Windows 10 installed and activated a disk for reinstallation can be downloaded free from the Microsoft Media Creation Tool site. You very likely cannot do a clone of the old disk to new, just harvest selected data files off the old drive.
Post back with any more questions but please accept as solution if this is the answer you needed.
HP Recommended
Hard drive will need to be replaced. Odds are good that data can still be harvested off the old drive once it is removed from the chassis, using a usb to SATA cable you can buy for about $10 on amazon.com.
I actually had that exact model at one time so familar with its internals. And here is the Manual:
Replacement instructions begin on p. 46. It can only accept the super slim form factor (7mm thick) hard drives (or a solid state drive for better performance). If you had Windows 10 installed and activated a disk for reinstallation can be downloaded free from the Microsoft Media Creation Tool site. You very likely cannot do a clone of the old disk to new, just harvest selected data files off the old drive.
Post back with any more questions but please accept as solution if this is the answer you needed.
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0
0
HP Recommended
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