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Snapshots are not helping. I can see how much is on the drive total but I can't see what it is made up of. Your hard drive is too full. Stuff has to be deleted. We need to find the simple answers. Folders that contain lots of data we can delete. The software I linked does not fix anything it shows where the big clumps of useless data are located. If there are two users on the machine the data could be located in the other users' files. There could be a Windows.old file which contains a lot of useless stuff we can delete. You are giving me the 10,000 foot flyover and we need to get down in the weeds.
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No snapshot
Try this...odds are you have some backups that are consuming a lot of space
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Do you have the screenshot as a .jpg image file? When you are writing the post there is a toolbar above the text field for attaching images, etc. Click on the images icon to the right of the little link chain and select from my computer and navigate to the image. Attach it. You will see it in the message field in your post.
https://h30434.www3.hp.com/t5/Forum-Feedback-Suggestions/Posting-Images-on-the-HP-Forum/td-p/4790104
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It's full alright. You can use those programs I linked to find out what is hogging the space.
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Hi Huffer: I just attached screen shots to original post and will do on here too. Here is some information that may help. November 2015 hard drive was partioned by HP support. They moved all files from Stephen administrator to new Stevie administrator. At that point, theree were no issues with Dive C being 85% full. I only have about 80Gb of my documents, pictures, music and video on Stevie partition. I appreciate the link that you sent with a particular software tool but I don't that the tool will help. New message appeared out of the blue on desktop today.."your computer needs to restart". assuming this message came from HP solutions but not sure of origin nor reason to restat computer?
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Here are two snapshots. Hope this helps. I am not optimisitic that WizTree software can solve my problem. Also, today a message..."Your computer needs toi restart" just suddenly appeared on desktop. Assuming this came from HP assistant but I'd like to know what pc issue caused it to appear?
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