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‎05-16-2017 04:27 PM

HP Recommended

Snapshots are not helping. I can see how much is on the drive total but I can't see what it is made up of. Your hard drive is too full. Stuff has to be deleted. We need to find the simple answers. Folders that contain lots of data we can delete. The software I linked does not fix anything it shows where the big clumps of useless data are located. If there are two users on the machine the data could be located in the other users' files. There could be a Windows.old file which contains a lot of useless stuff we can delete. You are giving me the 10,000 foot flyover and we need to get down in the weeds. 

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‎05-16-2017 05:49 PM

HP Recommended

Thank you. The software was great. Freed up about 200 GB. I don't understand why files are in both public and c folder. This is where I found duplicates in public folder. Thanks again.

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