• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎11-04-2017 02:15 AM

HP Recommended
Product: HP Compaq 6730b
Operating System: Microsoft Windows Vista

Hi all,

 

my notebook fails to start.

The hard disk test fails with error code:

UBR31F-GFX8RL-XD6XG1-60WS03

 

Does anybody know what this code means???

 

Thanks in advance,

 

Costas

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-04-2017 02:25 AM - edited ‎11-04-2017 02:32 AM

HP Recommended
The hard drive has failed and will need to be replaced. A retail 2.5" laptop SATA hard drive can be used-Western Digital,Seagate,Toshiba,etc
Your Maintenance & Service Guide shows how to replace it:

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎11-04-2017 02:25 AM - edited ‎11-04-2017 02:32 AM

HP Recommended
The hard drive has failed and will need to be replaced. A retail 2.5" laptop SATA hard drive can be used-Western Digital,Seagate,Toshiba,etc
Your Maintenance & Service Guide shows how to replace it:

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No

‎11-04-2017 02:34 AM

HP Recommended

@CherylG

Thank you for your quick answer!

 

I will replace the HD.

 

Best regards,

 

Costas

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.