Hard disk failure

[Lungiwear]

Hello,

I get a failure id: PTR3TS-8809G4-XD7X7G-60D403

It says my hard disk has failed. Also I have no warranty as its 2 years old.

I bought a new SSD to replace my HDD. I had planned to mirror my data on the SSD and replace it in the laptop. Unfortunately, the HDD wont even boot up the laptop now so I dont know if I can mirror it now. I wanted to mirror it so I can get the windows to work.

I have backed up whatever data I needed,now I just need the windows. 

Any thoughts?

[Paul_Tikkanen]

Hi:

You can reinstall W10 for free as follows...

You can make a W10 USB flash drive installer with the Microsoft Media Creation Tool, using an 8 GB flash drive using another Windows PC, if your PC is not working.

https://www.microsoft.com/en-us/software-download/windows10

If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet.

Here are the steps to create the W10 USB flash drive installer...

1. Select Download tool now, and select Run.
2. If you agree to the license terms, select Accept.
3. On the What do you want to do? page, select Create installation media for another PC, and then select Next.

4. Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10. You want 64 bit.

5. Select which media you want to use:
6. USB flash drive.  Plug in a blank USB flash drive with at least 8GB of space. Any content on the flash drive will be deleted.

You can also save the W10 ISO file instead of making the bootable USB flash drive installer, and burn it to a DVD using the tool I zipped up and attached below if you would rather use a DVD to reinstall W10.

Then you can reinstall the drivers and available software from the PC's support page.