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HP Recommended
HP 15s eq0007au
Microsoft Windows 10 (64-bit)
HP Notebook - 15s eq0007au
Microsoft Windows 10 (64-Bit)

I just bought a hp notebook

This one has only 256GB ssd

When i ask the seller before buying, they told me to you can upgrade your storage anytime, this notebook has a space for hdd

  • And i have a 320GB hard drive gb

Now i want to add a hdd to my notebook

But when i bring the laptop to the hp service center and open the laptop they told me there is a space for hdd but it hasn't got SATA connector CABLE and the hhd case.

Hp representative told we don't have stock of the connector cable and the case

 

How can i find the correct parts? 

Screenshot_20200627_061015.jpg

4 REPLIES 4
HP Recommended

Hi:

 

Below is the link to the service manual for your notebook's model series.

 

Chapter 1 shows no support for a 2.5" drive, so whoever told you that was mistaken.

 

http://h10032.www1.hp.com/ctg/Manual/c06510442

 

There are no parts available to add a 2.5" drive or they would have been listed in chapter 3.

HP Recommended

@26MANIT 

 

The series does NOT support dual storage therefore no available parts for 2.5" drive.  Its manual

 

         http://h10032.www1.hp.com/ctg/Manual/c06510442.pdf

 

I did post few times: Many HP machines now do not have 2.5" drive options, like some other vendors.

 

>>> When i ask the seller before buying, they told me to you can upgrade your storage anytime,

They may not know full specs

 

 

Regards.

BH
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HP Recommended

But the hp service center representative open the my laptop and told me there is a connection available and it supports.

HP Recommended

@26MANIT wrote:

But the hp service center representative open the my laptop and told me there is a connection available and it supports.


@26MANIT 

 

Please ask them to order part for you.

 

I did say other vendors. I've got 6 machines w/o normal 2.5" drive right now, they are not up gradable: 2 MS Surface machines, 2 Dell machines, 1 HP machine and 1 Mac machine.

 

Regards.

BH
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