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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Hard disk sata Connector and the hhd case

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06-26-2020 06:41 PM
I just bought a hp notebook
This one has only 256GB ssd
When i ask the seller before buying, they told me to you can upgrade your storage anytime, this notebook has a space for hdd
- And i have a 320GB hard drive gb
Now i want to add a hdd to my notebook
But when i bring the laptop to the hp service center and open the laptop they told me there is a space for hdd but it hasn't got SATA connector CABLE and the hhd case.
Hp representative told we don't have stock of the connector cable and the case
How can i find the correct parts?
06-26-2020 06:50 PM
Hi:
Below is the link to the service manual for your notebook's model series.
Chapter 1 shows no support for a 2.5" drive, so whoever told you that was mistaken.
http://h10032.www1.hp.com/ctg/Manual/c06510442
There are no parts available to add a 2.5" drive or they would have been listed in chapter 3.
06-26-2020 06:55 PM
The series does NOT support dual storage therefore no available parts for 2.5" drive. Its manual
http://h10032.www1.hp.com/ctg/Manual/c06510442.pdf
I did post few times: Many HP machines now do not have 2.5" drive options, like some other vendors.
>>> When i ask the seller before buying, they told me to you can upgrade your storage anytime,
They may not know full specs
Regards.
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06-26-2020 07:16 PM - edited 06-26-2020 07:19 PM
@26MANIT wrote:But the hp service center representative open the my laptop and told me there is a connection available and it supports.
Please ask them to order part for you.
I did say other vendors. I've got 6 machines w/o normal 2.5" drive right now, they are not up gradable: 2 MS Surface machines, 2 Dell machines, 1 HP machine and 1 Mac machine.
Regards.
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06-26-2020 07:23 PM
In the below hp offical link hp provides solutions- th sata connctor for the hp 15 series and you are saying hp 15series didn't support dual storage.
06-26-2020 07:31 PM
No, your machine is NOT on the same series. Did you read the manual ? Your machine is from series HP 15s-eqsomething and other machine is from series HP 15-dw somehing.
Regards.
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