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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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When you bought the laptop, the warranty start date reflected when it was BUILT, not when you BOUGHT it. You should have then registered it with HP to reset the start date. If you already did that and the 12-month warranty has really expired, then you are out of luck because you would now have to pay to replace the drive.
If you did not do that and have time left on the 12 months, then you need to contact HP to get the date reset.
USA/Canada HP contact info: https://support.hp.com/us-en/contact-hp
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