Hard drive/SSD Short DST check failed

[Faiza96]

My laptop did not boot and displayed an error that something is wrong with your PC. I did a symptoms test and System check by going into the UEFI check. And it displayed the following:

Hard drive/SSD Short DST check: Failed

 FAILURE ID : 9TVB3L-A01CM5-XD7V5F-60RE03

PRODUCT ID : 405F6UA#ABA

The warranty is unfortunately expired. The model is 15-dw3033dx.

I need help on how I can recover my data as I don't have a back up, as far as I am aware. And what can I do to get my laptop working again.

Thank you

[Garp_senchau]

@Faiza96, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Thank you for sharing the failure code.

The error indicates a "Hard Disk 1 Quick Test Failure." I recommend installing the latest BIOS update for your system from the HP Software and Driver page, and then running the test again.

You may refer to this guide: HP Consumer Notebook PCs - Updating the BIOS (Basic Input Output System) (Windows) | HP® Support

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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