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‎06-14-2025 09:52 AM

HP Recommended

My laptop did not boot and displayed an error that something is wrong with your PC. I did a symptoms test and System check by going into the UEFI check. And it displayed the following:

Hard drive/SSD Short DST check: Failed

 

 FAILURE ID : 9TVB3L-A01CM5-XD7V5F-60RE03

PRODUCT ID : 405F6UA#ABA

 

The warranty is unfortunately expired. The model is 15-dw3033dx.

 

I need help on how I can recover my data as I don't have a back up, as far as I am aware. And what can I do to get my laptop working again.

 

Thank you

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