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My laptop shows a message that there's an error in the Hard drive.
I ran a system diagnostics as instructed in https://support.hp.com/ph-en/document/c01443502 and the result was "Hard Drive SMART Check: FAILED". Please see screenshot below.
How do I repair this?
Please help.
Thanks,
Romeo
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
@Romeo29, welcome to the forum.
The only way to repair this problem is to replace the hard drive. If the computer is still booting, I suggest that you make a backup of your personal data before it fails completely. You should buy a drive the same size or larger to assure that the Recovery media will work properly.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended
@Romeo29, welcome to the forum.
The only way to repair this problem is to replace the hard drive. If the computer is still booting, I suggest that you make a backup of your personal data before it fails completely. You should buy a drive the same size or larger to assure that the Recovery media will work properly.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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HP Recommended
You are welcome, @Romeo29.
If you want to increase system performance considerably, you should consider buying a SSD. They are a bit more money, but well worth it. If you decide to go with a SSD I will be glad to help you with the installation.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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