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Hard drive replacement under warranty.

HP Recommended
Pavilion 15 cc134tx
Microsoft Windows 10 (64-bit)

model:Pavilion 15 cc134tx. my laptop is under warranty.the hdd drive failed.i use my laptop almost 8 hrs daily for programming,cad,movies,social,etc.i purchased this model,so that it has enough features.They replaced the disk and i also purchased a 240 gb ssd for OS.But everything that came at the time of purchase were not there.HP coolsense,HP jumpstart,powermedia player,etc..everything gone.and he installed a cracked 2013 ms office.actually i had a 2016 home and student version.My laptop now is like normal budget 30k laptop with i7 processor.what should i do? Excpet bang & olfusen audio control nothing is there.thank god,he said that i will recover windows from hp cloud recovery.That too i dont know if he done that right,or copied a cracked one.Everybody has this harddrive was not found problem.why hp isnt resolving this thing?that ms office troubling me with error.such a poor service from hp.I always used HP products ,but i will no longer use HP laptops....Please explain me everything and what should i do....

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