HardDrive DST check failed!

[Shaswot]

 My notebook is stuck in the main hp loading screen. I wasnt able to go to my BIOS menu but after doing some research I have been able to access it. I done a component test on harddrive as I was suspecting that it was harddrive failure. And the test result was following:

Hard Drive SMART check: PASSED

Hard Drive DST Check: FAILED

FAILURE ID: U4G081-7984L-MFPV7F-60UX03

Product ID: H8K09EA#ABU

I think i need to replace my harddrive. If so can you please suggest me what harddrive I would need. (IN THE UK).

THANKYOU 😄

[DavidPK]

Hi,

Can you double check the second block of your error code U4G081-7984L-MFPV7F-60UX03 as it should contain 6 characters.

Regards,

DP-K

[Shaswot]

Hi,

Thankyou for your Reply. Sorry about that. The failure id is : U4G081-79584L-MFPV7F-60UX03.

[DavidPK · Accepted solution]

Hi,

The 24 character error code is a failure of the short Disk Self Test and would indicate that the Hard Drive needs to be replaced.

The drive on the link below is an example of one that would be fine for your notebook.

 1Tb Notebook Hard Drive.

The procedure to replace the Hard Drive starts on Page 115 of your Maintenance & Service Guide.

Regards,

DP-K