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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: Hardware Diagnostics
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10-27-2016 04:38 PM
I have a Pavilion 17-f010us running Windows 10. I want to run a hardware diagnostic on it, but can't seem to figure out how. On older models running Windows 7 and below, I used to be prompted to hit a specail key during power-up (ESC or F10, etc.) which would take me to a boot menu where I could enter the BIOS or run a diag utility. Can anyone tell me how I'd do it on this one? Thank you in advance.
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Accepted Solutions
10-27-2016 04:45 PM
Hi,
Shutdown the notebook.
Tap away at the esc key as you start the notebook to enter the Start-up Menu. From here, you should be able to select the Diagnostic Menu option ( f2 ).
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
10-27-2016 04:45 PM
Hi,
Shutdown the notebook.
Tap away at the esc key as you start the notebook to enter the Start-up Menu. From here, you should be able to select the Diagnostic Menu option ( f2 ).
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
10-27-2016 11:51 PM
You're more than welcome
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
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