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‎10-27-2016 04:38 PM

HP Recommended
Product: Pavilion 17-f010us
Operating System: Microsoft Windows 10 (64-bit)

I have a Pavilion 17-f010us running Windows 10. I want to run a hardware diagnostic on it, but can't seem to figure out how. On older models running Windows 7 and below, I used to be prompted to hit a specail key during power-up (ESC or F10, etc.) which would take me to a boot menu where I could enter the BIOS or run a diag utility. Can anyone tell me how I'd do it on this one? Thank you in advance.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-27-2016 04:45 PM

HP Recommended

Hi,

 

Shutdown the notebook. 

 

Tap away at the esc key as you start the notebook to enter the Start-up Menu.  From here, you should be able to select the Diagnostic Menu option ( f2 ).

 

Regards,

 

DP-K

 

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP

View solution in original post

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3 REPLIES 3

‎10-27-2016 04:45 PM

HP Recommended

Hi,

 

Shutdown the notebook. 

 

Tap away at the esc key as you start the notebook to enter the Start-up Menu.  From here, you should be able to select the Diagnostic Menu option ( f2 ).

 

Regards,

 

DP-K

 

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎10-27-2016 06:21 PM

HP Recommended

Thank you so much. I greatly appreciate it.

 

Regards,

 

--- Gary

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‎10-27-2016 11:51 PM

HP Recommended

You're more than welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
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