Hardware reserved ram too high

[YaEpikBoy]

I set the bios to the default settings and after i booted windows i saw that it was a lot slow, i saw on task manager that i could only use2 gb of ram out of my 4,2.1 gb are reserved for hardware

My bios is insydeh20 rev 5.0 f.24

[Alden4 · Accepted solution]

Hi @YaEpikBoy,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

High hardware reserved RAM can be caused by several factors, including BIOS settings, integrated graphics, or other hardware configurations. Here are a few steps to troubleshoot and potentially resolve this issue.

BIOS Settings:

• Restart your laptop and enter the BIOS/UEFI setup (usually by pressing a key like F2, F10, F12, or DEL during startup).
• Look for settings related to integrated graphics, memory settings, or anything that might affect RAM allocation.
• Ensure that integrated graphics memory is not set too high. You might find it under Advanced or Chipset settings.
• Save and exit the BIOS.

Update BIOS:

• Visit the HP support website and check if there's a newer BIOS version available for your laptop model. Follow the instructions provided to update your BIOS.

Operating System Settings:

• Boot into Windows and press Win + R, type msconfig, and press Enter.
• Go to the Boot tab, click on Advanced options, and ensure the Maximum memory box is unchecked. If it is checked, uncheck it and restart your computer.

Check for Driver Updates:

• Ensure all your drivers, especially for your chipset and graphics, are up-to-date. You can find the latest drivers on the HP support website or use Windows Update.

Physical RAM Issues:

• If you have access to the RAM slots, try reseating the RAM modules.
• If you have two RAM sticks, try booting with only one at a time to see if one of them might be faulty.

Windows Memory Diagnostic:

• Run the Windows Memory Diagnostic tool to check for memory issues. Press Win + R, type mdsched.exe, and press Enter. Follow the prompts to restart and check for memory problems.

Adjust Paging File:

• Right-click on This PC, select Properties, and then click on Advanced system settings.
• Under the Advanced tab, click on Settings under Performance.
• Go to the Advanced tab and click Change under Virtual memory.
• Set the paging file size to be managed by Windows or manually adjust it if you prefer.

If after these steps the issue persists, it might be worth considering a clean reinstall of Windows, as sometimes software issues can cause unusual hardware reserved memory allocations.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support