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HP ZBook Firefly 14 inch G10 A Mobile Workstation PC (752N3AV)
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I have owned a ZBook Firefly 14 inch G10 A (model 9H9D1AT#ABA) for a few years.  It did not come with a smart card reader or NFC reader, but I recently decided that I'd like to have those features.  So I purchased the following parts from eBay and installed them:

* HP Smart Card reader (part N02323-001)

* HP NFC reader (M08706-001)

* HP touchpad with NFC antenna (N15438-001)

 

All components are physically connected to the appropriate headers on the motherboard, but when I enter BIOS setup, I can't see any options to enable the Smart Card or NFC modules.

 

I did some research on this, and it looks like there are two flags in my Feature Byte which explicitly disable these modules, since they weren't included from the factory.  I contacted HP support online chat about this, but the technician didn't seem to understand my request.

 

I have zero desire to spend several thousand dollars on a brand new laptop just to be able to use hardware that should be plug-and-play.

 

Has anyone actually succeeded in having HP (or an authorized service provider) updating the Feature Byte to activate those components?

 

Thanks!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
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