Heating Issues while doing normal tasks like browsing.

[space1315]

Hi, I have HP OMEN 15 - en0037ax and I use a lot of heavy software, therefore, it heats up a lot when I'm running these softwares and over the past 2 years it run pretty well and there where no such heating issues but right now doing browsing with lots of tabs causes heat and when running heavy task causes the CPU temp to rise 90 °Celsius in just a few minutes and I also do casual gaming and running Fortnite causes the CPU temp to touch 99 °Celsius to 101 °Celsius which throttle the overall performance of the laptop.

Should I reset my laptop? (but that I don't want to do, I have lots of data to take care of, and creating a backup for all is not an easy job to do).

or Should I change the thermalpaste of my laptop and do a thorough cleaning?

[Rainbow23 · Accepted solution]

Hi @space1315,

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you.

I suggest that you run the updates from HP Support Assistant by following the steps listed below:

1. In Windows, search for and open HP Support Assistant, or click the app icon in the taskbar.
2. On the My Dashboard tab, find your computer, and then click Updates.
3. Wait while HP Support Assistant analyzes the system.
4. After the analysis completes, select the listed updates, download and install the updates, and then follow any on-screen instructions.
5. If prompted, restart the computer, and then close the tool.
   You may also refer to the HP document to download and use HP Support Assistant by visiting this Weblink.

I hope this helps.
Take care and have a good day.

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