I had a message show up saying "Sorry something went wrong. Please sign in with your PIN." Now, I followed the steps from a forum question and the first step was to uninstall the IR Camera Driver and reinstall it. I followed the steps, but when I went to the system's specific page, the download of the IR Camera Driver does not install because "the driver is not compatible with the OS." How do I download the IR Camera Driver again and how do I fix the face recognition again?