Hello, kindly help me identify the type of keyboard, i am usina an hp 820 g3 elitebook.

[Nina62]

 

[ub6424]

Hello @Nina62 

Sorry to hear that you are having problems ... I would like to help you.

--->>> HP EliteBook 820/828 Maintenance and Service Guide

Page 46 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts

Kind regards

[Nina62]

Hello, the document was informative but still, it didn't highlight the type of keyboard layout. 

The only solution it to replace the keyboard?

[ub6424]

Hello @Nina62 

To help you I need to know the product number (p/n) of your notebook !

It looks something like this:

You will find this information on the back/rear of your notebook in small alphanumeric letters.

The product number (p/n) is legally allowed information about the computer. This is not sensitive data.

It is allowed to publish it in public.

[Nina62]

ProdID - L4Q16AV

[ub6424 · Accepted solution]

Hello @Nina62 

This is Finnish layout (Country is Finland)

Kind regards

[Nina62]

Thank you so much.

[ub6424]

---

@Nina62 wrote:

Thank you so much.

---

You're welcome !

Good luck

[Nina62]

I have another question, when i turn on num lk key, the embedded numeric keypad doesn't display the numbers when typing, how do i go about that?

[ub6424]

Hi @Nina62 

(1) Change keyboard layout to Finnish

How to change keyboard layout on Windows 10

(2) Try again

(3) Additionally test the numbers above the letters

(4) Please report your results