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‎10-07-2020 11:17 AM

HP Recommended
Product: HP Notebook - 14-cf0006dx
Operating System: Microsoft Windows 10 (64-bit)

I need to know where is my CMOS/RTC Battery which is preventing my pc to boot,not to detect USB and giving incorrect time.I am 100% sure it's CMOS/RTC Battery problem.I have asked about this here before and someone adviced me to take my laptop to repair shop and I did.Now they are telling me to change the whole motherboard which will cost near 120$.As far as I know a RTC/CMOS Battery's price is only 2-10$.Then why I need to change my whole motherboard ?I don't think its necessary.

But also I don't see any rtc/cmos battery in my motherboard(may be its with the main battery or sealed with the motherboard).Help me to locate it.Tell me how can I find it and how can I change it,please.Don't suggest me to go shop,most of them are cheater.I don't trust them. 😞

 

2 REPLIES 2

‎10-07-2020 01:13 PM

HP Recommended

@Mushfiqur_Rahma 

 

Dis you ask same question few weeks ago ? Your machine does NOT have part for RTC battery.

 

         https://partsurfer.hp.com/Search.aspx?searchText=5VQ99UA

 

You simply can't buy one.

 

Regards.

BH
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‎10-08-2020 02:06 AM

HP Recommended

Yes I did.

But no one answered me.

Screenshot_20201008-135958.jpg

 Its showing my CMOS battery is with the processor. Will I try to reseat my processor?

or will I need to buy a new motherboar?

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