08-24-2019 04:43 PM
I got the following failure code while running the HP Hardware Diagnostic on my HP ENVY 17 Notebook with Windows10 64bit
Short Drive Self-Test Code: 6BRUXF-6ML9PC-MFGJWJ-60WX03
Any help appreciated
08-24-2019 06:55 PM
The error code reported, Hard Disk 1 Quick Test Failure, means the hard drive needs to be replaced and the operating system reinstalled.
Below is the link to the service manual for your notebook. The HDD R & R procedure can be found in chapter 5.
You may want to consider purchasing a better performing, normally more reliable 2.5" solid state drive (SSD).
After you replace the hard drive, you can reinstall W10 for free using the media creation tool to create a bootable W10 USB installer.
When you get to the part of the installation script where you are asked to enter a product key, select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet.