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HP Notebook 15q-by002ax
Microsoft Windows 10 (64-bit)

I want to know the amount of RAM my laptop can support and the no. of slots it has.

Also, provide the supported brands and model no. with no of pins of the RAM

1 REPLY 1
HP Recommended

Hi:

 

Below is the link to the Crucial memory report for your notebook.

 

https://www.crucial.com/compatible-upgrade-for/hP-Compaq/hp-15q-by002ax

 

According to the report, you can install 2 x 8 GB of memory in your notebook.

 

Below is the link to the service manual.

 

http://h10032.www1.hp.com/ctg/Manual/c05493256

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